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U.S. Bank Fined Over Identity & Credit Protection Add-Ons

CFPB has fined U.S. Bank over its sale of two identity & credit protection add-on products they offered credit card customers. “Privacy Guard” and “Identity Secure” were paid services sold to credit card customers between 2003 and 2012. Sold as add-ons for credit protection, CFPB found that some customers didn’t get the protections they were… Read More »U.S. Bank Fined Over Identity & Credit Protection Add-Ons

CFPB Enforcement Division Responds to Motion to Dismiss Filed by “Lawsuit Mill” Frederick J. Hanna & Associates

In July the CFPB sued Frederick J. Hanna & Associates, a Georgia law firm, for its debt collection practices (complaint here), calling the firm a “lawsuit mill.” Hanna & Associates filed a Motion to Dismiss (copy hosted by CFPB monitor) in September, and the CFPB’s response (copy hosted by Consumer Financial Services blog) elegantly explains what Hanna was doing wrong:

Read More »CFPB Enforcement Division Responds to Motion to Dismiss Filed by “Lawsuit Mill” Frederick J. Hanna & Associates

Ashley Lipson’s “Big 12” Objections

Ashley Lipson is the author of the excellent best sellers Guerrilla Discovery and Is it Admissible? (both available from James Publishing), among other books. He is also author of the award-winning Objection! computer games from Transmedia, Inc. A printout of Professor Lipson’s list of the “Big 12” objections can be found in the toolbox (and… Read More »Ashley Lipson’s “Big 12” Objections

CFPB Fines USA Discounters

September 28, 2014

USA Discounters, a business that targets service members, has been fined $400,000 by the CFPB for misleading its customers. The CFPB’s action comes less than two months after a joint Washington Post/ Pro Publica report detailed USA Discounters’ collection practices.Read More »CFPB Fines USA Discounters

National Consumer Law Center Report: Pounding Student Loan Borrowers

September 26, 2014

This report from the National Consumer Law Center examines the consequences of the Department of Education’s outsourcing of student loan collections to private debt collectors. The report reveals that the Department of Education does little to protect its borrowers from debt collection abuse, and points out that in some respects, the way the DOE pays collectors positively encourages abuses.Read More »National Consumer Law Center Report: Pounding Student Loan Borrowers