Water Filtration Scams in Maryland

In 2024, the Maryland Attorney General’s Office issued a stark warning about a rise in door-to-door scams, particularly involving fraudulent water filtration system sales. These scams target unsuspecting homeowners by leveraging fear tactics, claiming that the safety of their household’s water supply is at risk. 

Scammers can pressure homeowners into costly and unnecessary purchases by posing as representatives of legitimate agencies like the Environmental Protection Agency (EPA). In this article, we’ll explore how these scams operate and why consulting a consumer protection attorney is crucial for those impacted.

How Water Filtration Scams Operate

Water filtration system scams are a prime example of door-to-door scams that prey on homeowners’ concerns about health and safety. These scammers often pose as officials or representatives from trusted agencies, claiming to offer a “free” water test. The goal? To convince homeowners that their water is contaminated and urgently requires a filtration system.

The “Free” Water Test Tactic

The scam typically begins with someone knocking at the door and offering a “free” water test. This test is designed to produce alarming results, regardless of the actual water quality. Scammers often use deceptive testing methods to “prove” contamination, raising concerns about the safety of drinking water. Once homeowners are convinced, the scammers push for installing an expensive water filtration system.

After completing the so-called water test, these imposters often use high-pressure sales tactics to persuade homeowners to act quickly. They may claim that installing a water filtration system is “free” or deeply discounted. However, their real objective is to get homeowners to sign a loan agreement without fully understanding its terms. These agreements often include hidden fees or inflated costs, leaving homeowners on the hook for thousands of dollars.

According to the Maryland Attorney General’s Office, this type of door-to-door scam is becoming increasingly common. The office’s consumer alert emphasizes the importance of being cautious when approached by unsolicited salespeople.

Red Flags to Watch For:

• Imposters claiming to represent the EPA or similar organizations: Legitimate government agencies like the EPA do not send representatives door-to-door to conduct water tests. Be wary if someone at your door claims otherwise.
• High-pressure sales tactics: Scammers often insist that homeowners act immediately, using fear and urgency to pressure quick decisions. Legitimate companies will give you time to review contracts and make informed choices.
• Vague or misleading loan agreements: These scams often involve deceptive loan agreements, with terms hidden in fine print. It’s essential to read all documents carefully before signing anything.

Maryland Attorney General’s Office: Door-to-Door Scams to Watch Out for in 2024

The Maryland Attorney General’s office has highlighted water filtration scams as one of the top door-to-door scams to watch out for in 2024. Other prevalent schemes include fake solar energy providers and fraudulent utility representatives, all of which use similar tactics to exploit homeowners.

• Verify the salesperson’s identity: Always ask for identification and research the company or organization before agreeing to any service. Legitimate businesses will be transparent and will not pressure you into making immediate decisions.
• Demand written documentation: Ensure that any agreement you sign is written, includes all terms, and provides contact information for the company. Be cautious when signing electronic agreements on tablets without first reviewing the details.
• Know your rights: Under Maryland’s Door-to-Door Sales Act, you have the right to cancel most door-to-door sales within three business days. For home improvement contracts, the cancellation window is five days; for seniors (65+), it extends to seven days. Be sure to exercise this right if you have doubts about a sale.

If you believe you’ve fallen victim to a water filtration scam or any door-to-door scam, consult a consumer protection attorney. This is one of the best steps you can take.

Legal professionals, like the lawyers at The Holland Law Firm, specialize in protecting consumers from fraudulent schemes and can assist in disputing deceptive loan agreements, recovering lost funds, and holding scammers accountable.